For your convenience, our most common customer questions are answered right here.
Do we need a reservation?
We are by reservation only at this time to ensure excellent customer service and no food waste.
Do we get everything on the menu or do we choose?
Guests will receive every item on our menu.
My four year old is extremely mature and loves tea or my newborn is very quiet. May I please bring him/her?
We cannot make exceptions to the rule because if we do it for one guest and not another this can be quite unfair. However, we will allow children and infants during our after hours private parties (not special themed events) with management approval.
Do you offer dairy free and/or gluten-free options?
Unfortunately, we do not offer them at this time. If guests have an allergy or dietary restriction we cannot accommodate, they may still join and drink tea. We will charge a $10 seating/tea fee. Please state this in the notes section of the reservation to avoid being charged for the full tea.
Children and Infants
Teatime can be a great way to introduce children to a new culture. We encourage parents to bring their little ones in to try this new experience. We do ask that our teatime be for ages 8 and up. However, we will make exceptions for private after hours parties (call for details). The reasons for this age requirement are for their safety and your enjoyment. Children and infants under the age of eight tend to (not always) have difficulty staying in one place for too long and have trouble controlling the tone of their voice. We have to think about the consideration of all our guests and this is why we have the age restriction we do. Please understand this is not to make anyone feel unwelcome, rather to ensure all of our guests have peace of mind when coming to our tearoom that they will not have to worry about the possibility of an unhappy baby or child. We want each and every guest to have a truly memorable and peaceful experience. Thank you for your understanding.
Large & Private Parties
We offer large parties of up to 40 for bridal showers, baby showers, and any other event you would like to enjoy at our tearoom. We do not charge a room fee. Call us today to book your special event!
We offer private parties after hours for parties of 8 or more Monday – Thursday. Guests will have the tearoom to themselves for 2 hours between the available hours of 4pm and 8pm, During these private parties children under 8 and infants are welcome. Guests must let us know how many children will be attending and what ages. Parents must speak to management beforehand to go over certain rules and behaviors we expect from the little ones.