Before coming to tea
At The Ivy, we offer Albuquerque’s most glamorous and Instagram-worthy experience! Our tearoom is a vibrant space filled with music, laughter, and unforgettable moments.
Please review the following to help make your teatime an amazing one.
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Teatime Policies
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Suites and Cottages: Our teatime suites are semi-private, featuring an open doorway with a curtain for added privacy. Our outdoor Glam Cottages are completely private. Guests have up to 2 hours to enjoy their experience.
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Service Approach: To ensure an uninterrupted experience, we do not check on guests between courses. Call buttons are provided so we can promptly assist you when needed.
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Outside Food/Drinks: No outside food or beverages are permitted.
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Cancellations/Rescheduling: A 72-hour notice is required to cancel or reschedule your reservation.
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Allergies: Due to the complexity of food allergies and the additional labor involved, we cannot accommodate menu substitutions outside of our vegetarian or double savory options.
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Age Policy:
- Children ages 5–11 are permitted only during our first reservation of the day:
- 12:00 p.m. on Wednesdays and Thursdays
- 11:00 a.m. and 12:00 p.m. on Fridays, Saturdays, and Sundays
- Ages 12 and up are welcome at any time.
- Children under 5, including infants, are not permitted. No exceptions.
- Children ages 5–11 are permitted only during our first reservation of the day:
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Arrival Time: Please arrive on time or early (as early as opening time). Early arrivals may browse our luxury boutique. To avoid feeling rushed, we recommend promptness.
- Guests more than 10 minutes late will have their first tea selected for them.
- Guests more than 30 minutes late may have their reservation canceled.
Our policies are designed to create an exceptional experience for all guests while ensuring efficient service and clear expectations. Thank you for your understanding and cooperation!
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FAQ
For your convenience, our most common customer questions are answered right here.
What is the cancellation policy?
Afternoon tea (ground floor) - Cancellations prior to 72 hours before your reservation will be refunded in full. Cancellations within 72 hours of your reservation will receive a credit that can be used for merchandise, alcohol/nonalcoholic drinks, loose leaf tea, and caviar add ons only (no afternoon tea credit). If your party is more than 30 minutes late your reservation may be canceled with the cancellation credit listed above.
How much does it cost?
Our Afternoon Tea is $49 per person. Afternoon Tipsy tea is $65 per person. These prices are all inclusive and cover tax and gratituty. No tip is expected
Do we need a reservation?
We are by reservation only for full afternoon tea at this time to ensure excellent customer service and no food waste. We do allow walk-ins with an exclusive walk-in menu, this is dependent on suite availability.
My party requires a wheelchair/ADA suite.
Please call before booking if your party requires an ADA accessible suite, wheelchair accessible suite, or any other special seating needs. We will happily accommodate. We do not have vertical access (elevator) at this time. But we hope to in the future!
Is there a dress code?
Some guests come casual and some come dressed up. You will feel comfortable either way (feather boas not permitted.)
Do we get everything on the menu or do we choose?
Afternoon Tea guests will receive every item from our menu of the month.
My four year old is extremely mature and loves tea or my newborn is very quiet. May I please bring him/her?
We cannot make exceptions to the rule because if we do it for one guest and not another this can be quite unfair. We do allow children between the ages of 5-11 during our first 11:00 am (Friday-Sunday) and 12:00 pm reservation.
Do you offer dairy free and/or gluten-free options?
Unfortunately, we do not offer them at this time.
If guests have an allergy or dietary restriction we cannot accommodate, they may still join and drink tea and cocktails/moctails. We still charge $48. Of this amount $18 will go towards the 3 teas at the table and the remaining $30 can be used for merchandise and alcoholic/non alcoholic drinks. Please state this in the notes section of the reservation.
Children and Infants
Teatime presents a wonderful opportunity to expose young children to different cultures. We invite parents to bring their little ones along to partake in this enriching adventure. For our initial two reservations at 11:00 a.m. and 12:00 p.m., we warmly welcome children aged 5 to 11. Subsequent reservations are reserved exclusively for guests aged 12 and above. This age guideline is in place for both the safety of our patrons and the overall enjoyment of the experience. We prioritize the comfort of all our guests, which is why we implement this age restriction. Please understand that our intention is not to exclude anyone but rather to ensure a serene atmosphere for all visitors. We aim for each guest to depart with cherished memories of a tranquil teatime. Thank you for your understanding.
